| Important
Webcast Information |
| What
is a Web Cast? |
A
web cast allows you to connect to live presentations using
your home or office computer. Each presentation will take
place on the specified day at 2:00 pm. Eastern Time. The first
45 minutes will be video and audio. The presentation will
be followed by a live chat room session. During the 30 minute
chat room period, you will be able to ask questions directly
of the presenter from your computer. |
| What
type of computer equipment/software do you need in order to
participate? |
You
will need a computer with an Internet connection and RealOne
Player, which is a free software program. Technology support
is available to provide technical assistance and answer your
questions via phone and email. |
| Webcast
Link: |
(You
must register for the course to receive the link for the webcast).
This link will NOT be available until the day of the webcast,
1:45 PM ET. After 1:45 pm ET, if you click on the webcast
link, and you get the following Real Player message: "Requested
file not found. The link you followed my be outdated or inaccurate,"
try refreshing your browser and re-clicking on the webcast
link. |
| Captioning
Feature: |
Each
web cast will be captioned. The Captioning Feature will be available
the day of the webcast. |
| Streaming
RealVideo: |
Test
your System to receive the streaming RealVideo. RealPlayer
installation instructions | RealPlayer
troubleshooting. |
| Live
Chatroom: |
Submit
brief questions in the moderated chatroom from 2:45 - 3:15 pm
ET. Chatroom is available for testing on the Friday prior to
the webcast, 2 - 4 pm ET, and the day of the webcast 12:00 -
3:30 pm ET. Chatroom
Help |
| Chatroom
Tips for the Moderated Live Chat Event: |
- Please
keep your questions brief and to the point.
-
Because the chats are moderated, there will be a delay in
response time.
-
When you submit a question, you will see the message, "Your
message has been sent to the moderators."
-
If your question is not answered during the live chat, we
will post the questions and answers in the archives by the
following business day.
|
|
Questions for the Presenter: |
You
will be able to Email your questions to the presenter throughout
the week of the webcast. |