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Beneficiaries
were grouped into two mutually exclusive subcategories for analysis,
based upon the level of services received. Those who received
only “Information and Referral” and/or “Problem
Solving and Advocacy” formed the first subcategory (n
= 24,341), and those who received “Benefits Analysis and
Advisement,” “Benefits Support Planning,”
and/or “Benefits Management” formed the second subcategory
(n = 22,158), which involved more intensive benefit support.
VCU Benefits Assistance
Resource Center
Preliminary Draft - Subject to Further Verification
March 31, 2003
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