If a person cannot read or write, how can they possibly be expected
to operate a profitable business?
Answer:
Operating a small business is a matter of degree.
Many small business owners perform all or most of the necessary
functions, but many do not. Writing a business plan, for instance,
is outside the expertise of many entrepreneurs, so Small Business
Development Centers and a host of business consultants exist to
assist. Literacy is not a prerequisite for business ownership. Inventiveness
and support focused on accomplishing particular tasks is required.
For instance, if someone cannot write, but must complete invoices
at the point of product sale, perhaps customers can fill out their
own receipts; a touch screen computer at the sales desk can use
a graphical interface to guide the owner (or customer); or an employee
or business partner can manage these tasks.
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